Tips when submitting a ticket to ESM Support

To aid us in quickly resolving your issue, please send the below information:

  1. Environment you are working in (Production or Training)
  2. Application you are using (ESM Purchase or ESM Source)
  3. Screenshot of any error messages received
  4. Browser being used
  5. Is this happening to more than one user?
  6. Steps to recreate
  7. Transaction or PO number
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

See more