The most efficient way to get the help you need is to use the search bar found on the support portal landing page:
Search bar is at the top of the page:
In this bar enter what you need assistance with, win the below example we are looking for help logging in:
The top results based on the text entered here will then display, if a suitable article is returned here click the blue text:
Otherwise click 'Search' or press Enter key to see full results:
Articles that have been returned can be further filtered down using the category selector on the left hand side of the screen:
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