How can I get logged in with an Active Session message?

If you are getting this message:

 

mceclip0.png

 

The problem could be the version of the browser you are using.  The ESM platform supports the latest browser versions for Chrome and Firefox (plus 1 version back), except in Internet Explorer that must be the latest version.  Please update to the latest browser version, follow the steps to clear your cookies and cache and then log in again.

 

Steps to Clear Cookies and Cache

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section